Privacy Policy


At Birch Chemicals we respect your privacy. We have taken time and care to make sure our data handling processes are of the highest standard, so you can be sure that your personal information is secure.

We will only send you marketing information if we have your permission to do so. Please read on to see more details about when and how we collect personal information, and how we use it.

1 – Who are we?

Birch Chemicals is the UK’s leading independent lime supplier, with a worldwide customer base. Our product range includes quicklime, hydrated lime, natural hydraulic lime, graded chalk, aggregates and other specialist products and services.

Our registered address is Melton Ross Quarries, Barnetby, North Lincolnshire, DN38 6AE.

Company Reg. No. 3880774 VAT reg: GB127727164

Birch Chemicals is responsible for and is the data controller of, your personal information that it receives through any of the methods shown below.

2 – How do we collect your data?

The main ways we collect your personal information are:

  • When you contact us by email, phone, social media or when you fill in the contact form on our website
  • When you register to receive regular communications from us
  • When you purchase a product of service from us

Occasionally we may collect information from third parties who may legally pass your information to us.

3 – What information do we collect?

The main types of information we collect include:

  • Name, address, phone numbers, email addresses
  • What products and services you may be interested in.

4 – How do we use the data we collect?

Under EU data protections laws (known as the General Data Protection Regulations) any use of personal information must be justified under one of a number of legal grounds. You can see the full list here

The main ways in which we use your personal data are:

  • To respond to enquiries
  • To process purchases and perform contracts
  • To help us improve the products and services that we offer
  • To share news, offers and marketing information (where we have your consent to do so)
  • To comply with legal requests for information such as from law enforcement agencies, regulators and courts.

5 – Who do we share your data with?

We work with a number of agencies who help us to deliver our services and run our business.

Where we need to share information with them, we only share the information that is needed to provide that service and we require them to keep your information secure.

6 – How long do we keep your personal data?

We only keep your personal information for as long as we need it to carry out the task for which it was originally collected. You have the right to opt out of marketing information at any time. Please see below for details.

7 – How can you change your preferences?

You can update your privacy and marketing preferences at any time by:

  • Calling: 01652 686080 
  • Emailing: 
  • Writing to Birch Chemicals, Melton Ross Quarries, Barnetby, North Lincolnshire, DN38 6AE.

8 – What are your rights?

In some circumstances, you have the right to ask us to:

  • Give you a copy of the information we hold about you
  • Provide more detail about how we use your personal information
  • Correct any mistakes in the information we hold about you
  • Delete information that we no longer have a lawful basis to use
  • Remove your details from direct marketing lists
  • Provide you with your information in a usable electronic format to transfer to a third party (known as the right to portability)
  • Cease carrying out certain processing activities, unless our reasons for undertaking that processing outweigh any prejudice to your data protection rights.

The rights above are subject to certain exemptions to safeguard the public interest (e.g. the prevention or detection of crime), our interests (e.g. the maintenance of legal privilege) and the rights of third parties.

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us.

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper:

9 – How can you contact us?

If you have any questions about this privacy policy, or how Birch Chemicals uses your personal data, you can get in touch with us in any of the following ways:

  • Calling: 01652 686080 
  • Emailing: 
  • Writing to Birch Chemicals, Melton Ross Quarries, Barnetby, North Lincolnshire, DN38 6AE.

10 – Changes to this privacy policy

Please note, we may make changes to this policy from time to time – please check regularly. If we make changes to this policy that will have a substantial impact on you, we will give you advance notice so that you have the opportunity to exercise any rights you have under UK law.

Cookie Policy

We use cookies and similar tools across our websites to improve their performance and enhance your user experience. This policy explains how we do that.

What are cookies?

Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the website, or another website, to recognise your device the next time you visit. Web beacons or other similar files can also do the same thing. We use the term “cookies” in this policy to refer to all files that collect information in this way.

There are many functions cookies serve. For example, they can help us to remember your username and preferences, analyse how well our website is performing, or even allow us to recommend content we believe will be most relevant to you.

Certain cookies contain personal information – for example, if you click to “remember me” when logging in, a cookie will store your username. Most cookies won’t collect information that identifies you, and will instead collect more general information such as how users arrive at and use our websites, or a user’s general location.

We use the following cookies to optimise your experience on our Site and to provide our services.




Used in connection with access to admin.


Used in connection with navigation through a storefront.


Used in connection with shopping cart.


Used in connection with checkout.


Used in connection with checkout.


Used in connection with checkout.


Used in connection with checkout.


Used in connection with customer login.


Used in connection with customer login.


Used to facilitate updating customer account information.

We also use the following cookies for reports and analytics:




Tracking preferences.


Track landing pages


Track landing pages


Shopify analytics.


Shopify analytics.


Shopify analytics.


Shopify analytics relating to marketing & referrals.


Shopify analytics relating to marketing & referrals.


Shopify analytics.


Shopify analytics.

More Information

More detail on how businesses use cookies is available at

If you have any queries regarding this Cookie Policy please contact us.